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Post by libbigail on Apr 17, 2011 10:04:50 GMT
Does anyone else's vets seem to think they have some sort of telepathic power? I can't seem to find out what's going on with my horse's treatment unless is ring up again and again getting put through to different people each time, half of them haven't got a clue why this whole process is taking so long! Last week I rang up to ask why no one had communicated with me what stage the treatment was at, only to be told I need to pay them up front to the tune of £300 before anything can go ahead, which was never mentioned to me, they seemed to expect me to somehow know this! The same again happened today. Is this just me or are anyone else's vets just as unhelpful?
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Post by ashadow on Apr 18, 2011 15:41:16 GMT
thats not good, surely when you phone you should be put through to a vet who knows whats being going on! my vets have always been very helpful both at home and college. The vets at college even rang me when my pony had a virus to see how he was doing however did once have some one have one of my ponys vetted before purchase and while I was holding said pony prospective buyer asked vet if he had any splints, I knew he had a whack off massive one on his near fore but vet ran hands down both fronts and replied no!
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Post by Elegance Halters on Apr 18, 2011 15:51:20 GMT
We had a vet miss a broken pelvis in a 5 stage vetting.....
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Post by delfachhighwayman on Apr 18, 2011 17:16:00 GMT
Don't get me started on vets (particuarly the bigger practices)!
It took them over a year to diagnose my pony with liver failure and then they only seemed bothered about how much they could get away with putting on my insurance rather than the welfare of my pony!!!
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Post by crazyshetlandlady on Apr 20, 2011 15:31:53 GMT
I called my vets out to see my 'laminitic pony' (which I stated on the phone) for her to then come out and tell me that it was actually arthritis (which I thought is pretty unusual for a 9 year Shetland...) She booked him in for nerve blocks and all sorts but thankfully farrier came out and confirmed it was laminitis before the nerve blocks and x-rays went ahead! Bloody Vets have still made me pay the full bill!!!!!
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Post by pencaedu on Apr 20, 2011 15:43:06 GMT
Tell them to stuff their bill & take you to court.
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drea
Full Member
Posts: 287
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Post by drea on Apr 20, 2011 23:48:49 GMT
must admit my vets are great, and have a great bedside manner with the horses dogs and hamster,never had to question any treatment recomended,as they have always been spot on,I can phone anytime for advice there always happy to help day or night, and they never have the attitude that im the vet and you dont know anything and they always listen to what you tell them
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Post by lucynlizzysmum on Apr 21, 2011 13:37:06 GMT
I'm lucky with my vets too - they talk to me and let me know whats going on! When I had one that had to stay in they phoned me to let me know what was going on, and even phoned when she had arrived home to make sure she was doing okay!!
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Post by kilnstown on Apr 22, 2011 6:18:25 GMT
Change your Vets they sound dreadfull.
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Post by eskvalleystud on Apr 22, 2011 21:11:14 GMT
I have the most wonderful vet in the world, its like finding the best doctor in the world for your child, same applies to the vet so def change if you do not feel confident in their abilities
I also have only praise for the large animal practise at the royal willy
I have heard some awful stories, especially involving equines, about vets so if you can change asap! there are some truely fantastic vets out there
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Post by nightrider on May 12, 2011 14:10:43 GMT
Vets are basically accountants with a different name. I had a £1000 bill vet told me didn't know what was wrong, but he would put laminitus down for the insurance company, because i refused to take him for a mri scan, horse couldn't walk, foot held toe down constantly and shook. He was put down, he was in agony, poor boy, i will never forgive that vet..................EVER!!
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mint
Newbie
Posts: 46
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Post by mint on May 12, 2011 21:18:24 GMT
Completely agree nightrider! I used to work p/t in a vet practice, I quit after a training session on customer service.....ALL this trainer, who was a vet, harped on about was how "Fluffy/Rex/Neddy" was someones treasured animal and THEREFORE they would spend anything we told them to if we said that their beloved needed it. I WAS SO APPAULED I left the job and the practice. It is about the money, all vets are pushed regarding how much they make, they're pushed to use a certain drug because the mark up is better for the practice. I overheard a conversation that went along the lines of "my horse has small swellings under the saddle after he has been ridden, they're like hard lumps, he's not in any pain, I was just wondering about them" (I thought: acne, change your saddle cloth more often, watch what detergent you wash it in, check the fit of your saddle, wash the area with hibbiscrub, clip the horse to minimise the sweat - could be a gland blocked etc) THE VET SAID "Hmm, the best thing to do would be to bring him in, we could scan, and take a biopsy!!!!" THIS WAS HIS FIRST RESPONSE without seeing the animal. It's all about the billing, not about the care and welfare of client and animal. I hasten to add, not all practices are like this, I'm sure!
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