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Post by chappy123 on Jun 30, 2012 21:39:40 GMT
Online entries close on Monday 2nd July - Entries can be made at the show by 4pm the preceeding day for classes H1 - R327.
If you are struggling to enter online please email info@poniesuk.org with your name and ponies name
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Post by cheetham on Jul 1, 2012 20:02:45 GMT
i cant enter, i have registared myself and ponies and im not getting a schedule up at all,spent a long time doing this,whished id od done the paper version.
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Post by norwalk on Jul 1, 2012 20:03:29 GMT
I have been trying to enter online but all going badly wrong!!! It says select show, but then gives no options... Then asks for select input type - again no options page just seems dormant... Running out of time!!!!! Whatever I select takes me no further forward!!!!! Getting really p***d off after trying for so long!!! (wish I had gone for equifest and not already paid my stabling!!!!!!!!!!!!!) Any solutions please? ?
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Post by melons on Jul 1, 2012 20:08:02 GMT
I cant even see the schedule am I being stupid???
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Post by cheetham on Jul 1, 2012 20:30:58 GMT
norwalk, thats exactly what i am getting...
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Post by delbel on Jul 1, 2012 20:41:07 GMT
ive done my entries but what do i do about completing the HOYS form!
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fmdh1
Junior Member
Posts: 65
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Post by fmdh1 on Jul 1, 2012 21:23:55 GMT
HELP - I have been trying to enter since 4pm today - the dysfunctional online system will not give summer champs as a drop down option! Now what do we do?!
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Post by norwalk on Jul 2, 2012 11:45:59 GMT
I emailed PUK and they sent a very helpful reply - entries now done!! I seem to have got a different page until I followed their link (not sure what I did wrong though!). This is the reply they sent me: Please go to www.pukentries.co.uk and log using your username Go to My Entries and select Summer Champs from the drop down boxes select your rider, owner and horse then click on show eligible classes and select the classes you want then click Add to Basket at the bottom of the list This has worked for me, so hope it may help the rest of you who are having problems - Good Luck!!
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Post by cheetham on Jul 2, 2012 13:26:37 GMT
norwalk,have registared ponies and myself,but it keeps putting me as rider and wont let m change,any advice as there phonelines are busy.
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Post by sjm on Jul 2, 2012 14:05:24 GMT
on the new system you have up date all the ponies ,riders and owners before it will show all the classes had problems with our but its easy when its done, teenage daughter did ours .
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ellisp
Junior Member
Posts: 132
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Post by ellisp on Jul 2, 2012 14:44:07 GMT
Glad it's not just me I am member but can't get members fees up have qualified ponies and according to system they are not qualified wish id done it on paper HELP
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ellisp
Junior Member
Posts: 132
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Post by ellisp on Jul 2, 2012 14:59:34 GMT
cheetham I think you have to register your riders as well go on rider then add them individually
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Post by chappy123 on Jul 2, 2012 18:24:14 GMT
Hi
I am sorry that you are having difficulty if you cuold email me on info@poniesuk.org or ring me this evening on 08456804874 I will do my best to sort this out for you. Unfortunately you have not put your name or details so I cannot sort it out from Horse Gossip as I do not know who you are. - Sarah
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Post by cheetham on Jul 2, 2012 19:37:45 GMT
thankyou ellisp, i did sort in the end,not easy,4 phone calls to ponies uk,1 phone call to grandstand media, and two hours later i have done it...
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Post by Butterbee on Jul 2, 2012 20:02:49 GMT
Can anyone help me?I cannot add any championship classes???
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Post by toomanyhorses on Jul 2, 2012 20:33:35 GMT
I'm totally messed off with the whole system. I have moved house and updated my details with PUK a while ago. Now online system is showing my old address and if I try to change it a message flags up to email grandstand media. What I can't understand when I log on the online membership link, my details are correct. Have tried to do entries using old details and no Championship classes have flagged up. Aaaaarrrrrgggghhhhhhh!!!
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Post by hasbeen on Jul 2, 2012 20:37:40 GMT
Can anyone help me?I cannot add any championship classes??? What you need to do is go back to your 'my horses' and lick on the first icon on the left hand side next to your horses name, 'modify'. Once you have clicked on this go to the 'horse societies' tab. On this tab enter the society 'ponies uk' from the drop down list, insert your membership number and then your membership date. Once you have done this a message will appear to say changes saved or something similar. Once this shows go back to 'entries' and all class numbers will show! Hope that helps!
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Post by Butterbee on Jul 2, 2012 20:55:18 GMT
Figured that out shortly after I posted lol,feel rather silly now lol, its really quite simple when it's all sorted
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Post by toomanyhorses on Jul 2, 2012 20:58:03 GMT
It won't even let me change my membership date to the correct one! This is beyond a joke now
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Post by toomanyhorses on Jul 2, 2012 21:20:46 GMT
Oh well, looks like I won't be going this year :0(. I have emailed but I think my emails been hacked and I'm not receiving them although it showed I had 4 new emails in my inbox. Don't know what else to do so I'm admitting defeat. Absolutely gutted :0(
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Post by shelliewilson on Jul 2, 2012 21:39:32 GMT
seagull i had same problem - go onto my horses tab, click modify on the relevant pony that has qualified, now click on the horse societies tab and fill in the relevant info of which he is a member of (presuming your puk member) and click add. now go back to trying to place your entry and your chamionship classes should all come up! it is as a few others have said - you have to associate riders to hores and fill in all there society numbers in the relevant tabs and then its easy, if your not getting membership price coming up its the same problem as i have just described apart from the riders membership society number has not been saved against the rider your trying to enter! hope this help
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Post by shelliewilson on Jul 2, 2012 21:40:52 GMT
sorry didnt see above reply lol
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Post by toomanyhorses on Jul 2, 2012 21:56:33 GMT
Hurrah! Thankyou so much Sarah at PUK. Turns out my details hadnt been updated that end but Sarah the superstar saved the day and updated my details for me so I could enter. Thanks again, really is above and beyond sorting entries out at this hour! Lol. Will sleep tonight now! Lol.xxx
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Post by Letts on Jul 2, 2012 22:05:24 GMT
Does anyone have any idea as to why I can enter the hoys, but not enter the dalkeith championship class ?
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Post by shelliewilson on Jul 2, 2012 22:12:29 GMT
yes you probably dont have your society number saved in your horses section under relevant horse that your trying to enter - add that number and it should come up:-)
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Post by haggismarmite on Jul 2, 2012 22:21:24 GMT
I have entered all the other classes fine but it won't let me enter the Dalkeith either - class no R639 - I've put through the others and emailed about that one so I hope they'll let me add it?
Anyone know if the indoor stables are worth the extra money?
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Post by suziq77 on Jul 3, 2012 14:54:49 GMT
It was a bit of a challenge but my online entries also got sorted thanks to the team at PUK/Grandstand - very grateful for all their help and hope it should be a good system once the glitches are ironed out
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Post by norwalk on Jul 4, 2012 16:06:29 GMT
Oh well, looks like I won't be going this year :0(. I have emailed but I think my emails been hacked and I'm not receiving them although it showed I had 4 new emails in my inbox. Don't know what else to do so I'm admitting defeat. Absolutely gutted :0([/quot Is it worth pm-ing chappy 123 of u can't email? Sea a very helpful sort! Good luck and hope you get it sorted!!
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Post by chappy123 on Jul 4, 2012 18:31:39 GMT
Hi Everyone
Please email me on info@poniesuk.org if you still have not got your entries sorted out.
Thanks - Sarah
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alo
Full Member
Posts: 365
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Post by alo on Jul 4, 2012 19:38:11 GMT
Another vote of thanks to Sarah, sorted me out , many many thanks, :-)
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