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Post by filly35 on Jan 29, 2014 20:18:52 GMT
Hi not sure if I am in the right place but I have a bit of a strange query !!!! I am hoping that admin or a moderator can help or if this has happened to anyone else? I advertised an item for sale, a member got in touch via hg she paid for the item through PayPal and said she was going to arrange collection. She paid Monday and I messaged straight back thanking her and asking when collecting then I can make sure I am in, I still haven't heard anything from her and the only contact I have is through hg. I really would appreciate some help/advice. Thank you. Sorry it is so long.
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Post by Philippa on Jan 29, 2014 20:33:53 GMT
Feel free to contact a member of admin through pm with the username of the person. It's only Wednesday. It may just be the member wanted to secure the sale but hasn't had chance to arrange to collect yet.
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Post by filly35 on Jan 29, 2014 20:59:52 GMT
Ok Thank you I suppose I was getting ahead of myself but that's me ...lol.. as soon as I have received payment I like to send the item straight away, I will wait until the end of the week. But thank you very much for your advice.
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Post by gillwales on Jan 29, 2014 21:10:43 GMT
you should have some record of who paid you via paypal,try contacting them that way, or at the very least advise patpal that you have not got the contact details so you do not get a black mark
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Post by Guestless on Jan 29, 2014 22:11:29 GMT
I would try contacting them through the PayPal transaction if you can. Maybe some emergency has occurred and she's not been able to get in contact. If you want to PM a mod, we can let you know if the member has been on the site since Monday (if people log in as invisible, the mods can still see when they were last online).
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Post by filly35 on Jan 29, 2014 22:25:03 GMT
Thank you for all the help and good advice. That had crossed my mind also guestless or internet connection down. I just like to keep buyer up to date with the transaction, but it is ok buyer has been in touch and collection arranged. NOTE TO SELF - Be patient
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