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Post by kayleigh on Jul 16, 2012 12:33:11 GMT
I'm shocked, just had a phonecall enquiring about livery......I'm full anyway and told her this, her response was that she didn't want a space until September anyway.....I replied that I would expect still to be full in September (my liveries rarely leave.....and I have a long waiting list!)
She still wanted information on livery plans, prices etc. so explained I do part and full livery and told her what the plans include and the prices (£75/£95 per week) and her reply was "well I'm a bit shocked at those ridiculous prices" and she hung up???!
Do people really expect me to care for their horse all week, provide it with unlimited hay,bedding and feed, maintain an immaculate yard and grazing for under £75 each per week??
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Post by horsesmakemehappy on Jul 16, 2012 13:09:00 GMT
Suppose it depends what there currently liveries plans and prices are we pay £30 a week DIY but get hay and straw in that, never had full livery before so wouldn't know if that seems expensive or not
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Post by showingfanatic on Jul 16, 2012 13:14:10 GMT
that sounds very reasonable for full livery, i would expect to pay in the region of £90-£110 per week all inclusive full livery
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Post by kayleigh on Jul 16, 2012 13:25:36 GMT
its not so much the complaining about the prices that irritated me, she was obviously paying a lot less at the moment, just how she was so rude to me!
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Post by horsesmakemehappy on Jul 16, 2012 13:48:04 GMT
Yeah true there is no need for that
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Post by Deleted on Jul 16, 2012 14:08:13 GMT
well to be fair i dont think you would want her on your yard anyway if she speaks to people like that, i think your prices are very reasonable i was paying 120 for full livery
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Post by mollymalone on Jul 16, 2012 14:36:04 GMT
I suspect she may not make the waiting list should she call back!!
Your prices do seem very reasonable
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Post by harajuku on Jul 16, 2012 18:18:45 GMT
i think your prices seem very resonable! if you think about it £75 is slightly over £10 a day for doing everything and feeding someone elses horse!
you really dont want someone with her attitude on your yard!
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Post by workingcob on Jul 17, 2012 22:58:51 GMT
I tell prospective liveries straight off the bat that there are cheaper yards in the area; I also tell them you get what you pay for, generally speaking. By all means, go to a cheaper yard (there are a few advertised in our local feed store which are clearly just someone with a stable block and manège looking to make a few quid) but they almost certainly won't have insurance, and you won't have access to the facilities or standard of care we provide.
I also tell them that routine is very important (hence full or assisted livery only) and that I absolutely won't tolerate unpleasantness - all our liveries get on well and we have a nice atmosphere. Anyone who messed with that would be asked to leave
I think people expect a lot for nowt, frankly, and it's up to you as a yard owner to set the boundaries and expectations of your own business. We charge £85/week for full livery (not including exercise) and I don't know how people do it much cheaper and make any money if they are providing proper care, well managed paddocks, good facilities and ad lib straw and haylage as we do.
I've never had anyone be downright rude, but I've had some try and argue about how their current yard is way cheaper and couldn't I be flexible etc but why would I? It's hardly fair to my existing liveries or to me
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Post by kayleigh on Jul 18, 2012 6:12:50 GMT
I tell prospective liveries straight off the bat that there are cheaper yards in the area; I also tell them you get what you pay for, generally speaking. By all means, go to a cheaper yard (there are a few advertised in our local feed store which are clearly just someone with a stable block and manège looking to make a few quid) but they almost certainly won't have insurance, and you won't have access to the facilities or standard of care we provide. I also tell them that routine is very important (hence full or assisted livery only) and that I absolutely won't tolerate unpleasantness - all our liveries get on well and we have a nice atmosphere. Anyone who messed with that would be asked to leave I think people expect a lot for nowt, frankly, and it's up to you as a yard owner to set the boundaries and expectations of your own business. We charge £85/week for full livery (not including exercise) and I don't know how people do it much cheaper and make any money if they are providing proper care, well managed paddocks, good facilities and ad lib straw and haylage as we do. I've never had anyone be downright rude, but I've had some try and argue about how their current yard is way cheaper and couldn't I be flexible etc but why would I? It's hardly fair to my existing liveries or to me We are on exactly the same line of thought. My yard is full, has been since 6 months after I opened and has remained that way, with a waiting list. The £75 p/w I charge is for part livery (we do everything mon-fri and they do weekends) and my full livery is £95 (everythibg apart from exercise) There is No way i could do it for less Frankly every single penny the business earns goes back into the yard, be in maintenance or improving facilities. Luckily I'm in a position where I don't NEED to earn a wage, it would be nice but if I took a wage the standards of the yard would slip as I'd have to start cutting corners, limiting things like hay & bedding and not maintaining the yard to the standard it's at now and that's not how I want it. If they want to pay sub standard prices then they should expect a sub standard service |
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Post by tangerine on Jul 18, 2012 8:26:59 GMT
I always suggest they divide that cost to make it daily ie £12 per day would be £84 per week. Their horse/pot is probably being supervised for 12 hours a day therefore £1 an hour this does not include feed, hay, buckets,fencing, rug changes, catching, turn out, mucking out, brooms/forks/wheelbarrow use of, attending when farrier/vet is needed. In my opinion livery is the hardest way to earn a living. I had 17 full liveries for 5 years and never made a bean.
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Post by honeypot on Jul 19, 2012 17:27:05 GMT
A round me there are people who unless they make their own hay and straw are not making anything on what they charge for livery. I have decided I'ed rather stack shelves in Tesco's 2 night's a week than put up with the agrivation of having liveries.
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Post by nightwish on Jul 21, 2012 22:35:26 GMT
i pay 42:50 a week part. all they do is feed, change rugs, put boots on and turn out. i love the yard im on. and you are best without that attuitude on your yard  |
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