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Post by Summertime on Jul 27, 2012 12:30:09 GMT
Does anybody know if you can purchase stables upon arrival at the NPS champs? Trying without success emailing and phoning NPS they just must be very busy as they dont seem able to reply?? hoping someone may know and if so how much for the Thursday night? thanking anyone in advance!
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Post by beckylock on Jul 27, 2012 16:01:26 GMT
I did last year!! Tho they had told me on the phone they had enough stables and to book when I arrive
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Post by titch on Jul 27, 2012 23:55:32 GMT
I have booked one but they send no proof of purchase. So i suppose you just pitch up and they tell you where you are. They should send out a voucher saying night you have paid for.
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Post by serendipity on Jul 28, 2012 12:22:40 GMT
I too have been trying to get in touch with NPS office this week. I have sent several e-mails and received no reply and also tried many times to call with no luck. I have been sent a brown lorry pass and usually its a yellow lorry pass for the WHP stables which I have stated I require on entry form. Does anyone know if this will matter if I want to park by the WHP stables?
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Post by titch on Jul 28, 2012 12:33:43 GMT
I am only doing workers and have a brown pass?
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Post by sparkysunny on Jul 28, 2012 17:19:03 GMT
Last year we had a stable booked for one night (the night before his class). We decided to drive up on the day in the end and planned to put the pony in the booked stable after his class so we could enjoy the rest of the show without worrying about him fretting on/by the trailer. However we discovered that stables would only be allocated during the course of the evening of the night they were booked for so, even though we'd paid for ours, we were unable to use it as we didn't want it overnight.
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snowflake
Happy to help....a lot
Posts: 13,399
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Post by snowflake on Jul 28, 2012 18:47:59 GMT
You won't get through, through e-mail & phoning isn't much use either! Yes you can buy upon arrival  |
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Post by Summertime on Jul 29, 2012 17:56:59 GMT
On NPS Facebook page, the NPS are asking people to ring the office from 8.30 - 4.30 as they can not guarantee stables on arrival! I shall be phoning from 8.30 onwards, I havent been able to get through all last week, I am hoping that they are putting more staff towards answering the telephone or getting back to peoples messages! I would have entered online but couldnt get it to work and couldnt then get through to the office to rectify the problem, so then I thought I would enter on the day but even that is proving fraught! reminder to myself enter on paper before initial closing date!
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Post by serendipity on Jul 29, 2012 18:55:12 GMT
Thank you NPS - I have had a call today at about 5.30 apologising for not getting back sooner answering my query about the brown pass. They are obviously working very hard.
Looking forward to a great week at Malvern!!
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Post by shud sj on Jul 29, 2012 20:10:17 GMT
Did they say your brown pass was ok for wh stables as I also have a brown pass??
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Post by Summertime on Jul 30, 2012 8:03:39 GMT
Horray got through and booked my stables! tip I pressed 1 instead of 4 and actually got to speak to someone instead of that blooming answering machine!
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Post by titch on Jul 30, 2012 8:18:31 GMT
I bought my stable on line and it didn't give you the choice of asking for a brown pass so i am going to give them a ring today.
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sar1
Full Member
Posts: 364
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Post by sar1 on Jul 30, 2012 14:19:37 GMT
Apparently everyone has been sent a brown lorry pass this year...
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Post by serendipity on Jul 30, 2012 19:58:51 GMT
Hi
Yes he told me not to worry about having a brown pass - just enter by yellow gate if you want WHP stables.
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