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Post by pencaedu on Nov 19, 2012 17:32:07 GMT
At 6.30 this morning, I found one of our foals upside down in the mud, with its leg trapped in a fence. Vet was called after we released it & got it to its stable. It lay down & we covered it in rugs & lay down with it, rubbing it to warm it up. Shortly before vet arrived, foal got up & we noticed a deep cut to its hind leg (foal was caked in mud). Vet arrived, checked wound & said it was down to & had nicked the bone, so needed to go to clinic to have bone scraped. They needed to check joint & flush plus x-ray in case of fracture. She washed out with hose, splinted, antibiotic jab & tetanus. We got foal to clinic at about 10.30. Nothing has been done with foal since she's been in clinic, as vets have only just returned from other emergencies. Am I right to be annoyed? What would you do?
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Post by rightrein92 on Nov 19, 2012 17:38:52 GMT
I'd be annoyed but not much you can do if you still want them to treat the foal only other choice is another vets
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Post by fanfarefan on Nov 19, 2012 17:42:11 GMT
I'd be absolutely livid , was it put on IV antibiotics and fluid , or was it just left?  ?? |
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Post by thompson-ponies.com on Nov 19, 2012 17:57:05 GMT
Unfortunately they probably couldn't schedule the debribement op in until the following day and emergencies would take priority. The foal had the neccessary jabs and hopefully pain relief and the wound had been cleaned. However, if they were worried about possible infection to the joint then diagnostics should have happened asap as time is of essence with regards to joint infection so in that case, yes I would be cross and treatment should be a priority (if joint infection was the case)!! x
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Post by auntiebarb on Nov 19, 2012 18:13:05 GMT
Yes I would be furious, but I have no idea what you could do about it.
I caught my old mare one morning to find she had been shot in the cannon bone and was bleeding. The vet was summoned only to arrive four hours later. We had telephoned the vets four times by then only to be told he was on the way.
What type of freak would shoot a horse with a crossbow I have no idea. She did recover but it was a long job and by the time the vet arrived, me and the yard owner could have done with an ambulance.
No apologies were offered and when I asked where he had been, he had had a difficult birth with someone's goat. They call themselves a veterinary hospital with at least 10 vets, you would think that another one could have come out.
Rant over!
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Post by keepdreaming on Nov 19, 2012 18:19:18 GMT
Personally I would not pay them for a day as really they haven't looked after him better than you would at home!
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Post by nia2311 on Nov 19, 2012 19:03:26 GMT
I'd be very cross about this. My vets are ace, including out of hours. I turned up with a bleeding rabbit on a Friday night at 11pm, half an hour after phoning and treatment was prompt, friendly and caring, despite the awful time of day. She also phoned on the Saturday to check on the condition of my rabbit. That is service.
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Post by pencaedu on Nov 19, 2012 19:46:15 GMT
The wound was swilled out with a hosepipe & then the leg splinted. The splint was not removed until after 5.30 this evening, the only thing they have done is keep her warm & try to dry her off (she was literally caked in mud all down one side) she had antibiotic injection and tetanus at about 7am. Unfortunately it would appear that the vet who saw her failed to mention to senior partner that wound hadn't been cleaned, only swilled, so poor little foal has been stood in a splint for 10 hours, with an open wound down to the bone which has been bandaged to keep it a nice warm, moist environment for bacteria to multiply. Don't think furious even comes close, as the foal has reduced immunity due to not getting colostrum & needing blood transfusion at a week old. No I.v. Anything and no pain killers. We were told to get her there ASAP and theatre would be ready. Good news is no fracture, be joint & tendon taps needed.  |
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Post by nia2311 on Nov 19, 2012 19:58:05 GMT
Sorry but that sounds like total incompetance and you should complain. Its hard - I would be wanting her moved to another vets for proper care, but in the condition she is in, it probably is not wise to move her. Make it very clear you are unhappy (in writing) and explain if complications arise as a result of delayed treatment, you expect the vets to reduce the bill and/or subsidise treatment. You should not have to pay for incompetance.
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Post by ikklecob on Nov 19, 2012 20:27:20 GMT
I would be cross as well. However I guess she is there and had she gone downhill at home it would have been another call out and then transporting her there in a less healthy state. I would however be asking that they ammend the bill accordingly.
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Post by NeverSayNever on Nov 19, 2012 20:48:21 GMT
Heads would roll if it were me!
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Post by thompson-ponies.com on Nov 19, 2012 21:10:32 GMT
Ok, your last post has shed more light on the matter and yes, I see why you are furious! |
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Post by pencaedu on Nov 19, 2012 22:20:55 GMT
Good news is (as they have now found a second cut by the fetlock joint), joint fluid flushed, but seems ok, tendon sheath Ok, bone scraped, so only got to worry about infection in the bone now, as there was a nick out of it. Daughter went to clinic & explained to vet exactly why we were upset. Wouldn't like to have been on the receiving end of that!!!!
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