Post by clifton on May 1, 2014 14:30:57 GMT
Please be aware if you are renewing your membership you cannot do it as the same time as booking your stable and entering a free class. I tried to book a stable without renewing my membership, it would not let me without booking a class, so to book a class I had to renew my membership, which I did, I then decided that the fancy dress was the one that filled up really quick so I went for that, it came up with a £10 fee, so I thought okay there is a charge this year for the fancy dress so I carried on. Then after I was reading the schedule to decide on my classes I read that no the fancy dress was still free for members, so I contacted the office to be told I should have done it in separate transactions, stupid system, so unfortunately I did not read the following statement, probably because I wasn't achieving the result I wanted.
SO BEWARE IT WILL COST YOU MORE ENTRY FEES IF YOU DONT GET IT RIGHT WHICH WILL NOT BE RETURNED
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If you are renewing a membership or becoming an Equifest member for the first time, you will need to pay for your membership FIRST and then log back onto the system. If you do the membership and entries in the same transaction, you will be charged the higher rate for your entries.
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I never twigged at the time that also I was not offered a red members stable, so again I just thought there were only Blue stables this year, until I looked at the map and realised that no there were red members stables if I wanted one.
now I know the reason
SO BEWARE IT WILL COST YOU MORE ENTRY FEES IF YOU DONT GET IT RIGHT WHICH WILL NOT BE RETURNED
***************
If you are renewing a membership or becoming an Equifest member for the first time, you will need to pay for your membership FIRST and then log back onto the system. If you do the membership and entries in the same transaction, you will be charged the higher rate for your entries.
****************
I never twigged at the time that also I was not offered a red members stable, so again I just thought there were only Blue stables this year, until I looked at the map and realised that no there were red members stables if I wanted one.
now I know the reason