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Post by Guest1970 on Sept 22, 2017 21:50:34 GMT
Has anyone had any experience selling a pony unseen/untried. What happens if the buyer is unhappy with their purchase after seeing many photos and videos of various children riding him all of different riding abilities. I feel I have given a honest account of the pony and what is being said certainly isn't the same pony that has left my yard. I have also stated before the deal was done he was non returnable and sold as seen.
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Post by gillwales on Sept 23, 2017 6:34:50 GMT
I once sold a young horse to someone who was not interested in seeing the horse being ridden. In fact I had to push to allow me to bring the horse out of it's stable! I did so stating it would include 3 free lessons so I could help his daughter with the horse which was agreed to, I delivered the horse so I made certain that the place was suitable and then waited for them to get back to me. 9 months later I got a nasty phone call. They said it was not suitable, and had got a neighbour to help them. I pointed out that they had refused to see the horse being ridden, had not availed themselves of the free lessons. It never went any further.
Make certain that they sign an invoice stating that they are happy to buy a pony unseen and understand that it is sold without comeback. I would ask them where they intend to keep the pony and make sure you are happy with that.
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Post by Philippa on Sept 23, 2017 6:38:05 GMT
I think the pony is already sold.
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Post by gillwales on Sept 23, 2017 6:52:42 GMT
A bit of a silly post then
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Post by Fed up on Sept 23, 2017 10:17:36 GMT
Gillwales the OP is asking for advice so not a silly post at all.
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sarahp
Happy to help
Posts: 9,510
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Post by sarahp on Sept 23, 2017 11:14:25 GMT
BHS helpline? I'm not an expert but it seems to me the pony is sold, end of, and down to the buyer now. I had one case when buyers came and tried one a couple of times, and we told them all her history and the odd foible. They bought her and were happy for months, then it all went wrong and they wanted to send her back and get their money back. BHS helpline were brilliant and most helpful - not my responsibility, basically, but the buyers got quite unpleasant. She now has a great home again and is doing well.
I must admit I wouldn't be happy to sell a ridden unseen.
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Post by ponymum on Sept 25, 2017 8:07:26 GMT
I bought a pony unseen from a breeder in Wales , I asked her in her honest opinion did it move straight and move well . She agreed it did and I asked her to put it in writing so that if I disagreed the pony would be going back . safe to say the lovely boy arrived , I was very pleased with him , his temperament was brilliant and we kept him 6 yrs . I would do it again. ETA - I agree with the OP , You have given them every chance to come try and sent a lot of info , when I bought my boy the Internet wasn't around!! (God I feel old now!!) I feel terrible for you as I would be worried sick about the pony. I sold a pony untried to a family in Somerset , I was VERY honest with them about him and warned them NEVER to try him as a fr with a tot , but on the lead he was perfect. They recently won at a county show and have a gorgeous silver cup for their mantle. I sold the pony in January 16 and they have taken things slowly , and are now being repaid I hope things sort themselves out for your pony too x
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sarahp
Happy to help
Posts: 9,510
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Post by sarahp on Sept 25, 2017 8:15:40 GMT
I'm not going into details, but I've bought unseen and usually regretted it, sworn never to again. I would certainly never ever buy a ridden unseen.
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Post by lalalaa on Sept 26, 2017 6:25:10 GMT
Bought both my current fells unseen. Guess I have been extremely lucky, one won Windsor with me the others taken me to hoys for both our first times. I would definitely do it again!
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Post by Toaster on Sept 26, 2017 13:26:25 GMT
I've bought unbroken unseen but would never buy or sell a ridden unseen as the attitude and skill of the new rider will always muddy the waters
OP - why did they buy unseen? if its a distance thing then that's one thing but if its because they wanted to move quickly to me its quite another thing and I guess either way is a gamble. These things would have an affect on how sympathetic I felt about the situation
If the distance is not a problem I think I would be inclined to offer to visit and see if I could be constructive with regards to the pony's management routine or if I was feeling confident I would take a rider to ride and prove my point that there was no problem with the pony
I suppose the trouble with offering to go and visit would be that getting involved could be seen as an admission that you think there may be a problem but then if I was fond of the pony and it could be easily ruined I would somehow think it was fair to try and help the situation
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sarahp
Happy to help
Posts: 9,510
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Post by sarahp on Sept 26, 2017 14:11:13 GMT
Offering to help is one thing, but as far as taking a rider is concerned - there could now very well be a problem with the poor pony due to what the buyer has done with it in the mean time which is why they want to send him back!
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Post by Guest1970 on Sept 26, 2017 16:21:06 GMT
Hello All, been in touch with a solicitor and given some sound advice. Just going to ride it out for now. I now in my heart they have done something to the pony. Thank you for the comments.
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sarahp
Happy to help
Posts: 9,510
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Post by sarahp on Sept 26, 2017 21:44:09 GMT
I know from experience how heart breaking that can be. You have my sympathy, as does the pony.
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Post by catkin on Sept 27, 2017 8:17:01 GMT
Yes, me too. But it is important to follow the advice to protect yourself as much as anything else.
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Post by CaliC on Oct 1, 2017 20:52:43 GMT
I had an absolute awful experience selling to an unseen buyer last year, despite very positive feedback from my close friends about said buyer. Pony went through 5 homes in 9 months because of it as I wasn't in a position to buy back sadly. I have been put it selling anything again, even to a seen buyer. I will be either keeping for life or loaning from now on
Sometimes it seems a good idea at the time- especially if you need a quick sale, or it's a difficult pony to sell. I've learnt my lesson
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