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Post by donkeydo on Aug 26, 2009 21:02:33 GMT
Had BT broadband delivered today as we've been kicked off AOL (a long story!) Its supposed to be easy to set up! I dont think so! Its now gonna cost me £88 to have them out to install it. I'm not thick but I cant work it out!
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Post by armada on Aug 26, 2009 21:07:20 GMT
I stuck with it, and eventually managed it, but then sacked them off and got free broadband with my orange contract, £15 a month, mobile and broadband.
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Post by brindlerainbow on Aug 26, 2009 21:11:20 GMT
Stick with it just follow the instructions on the disk. Dont give those thieving buggers £88 they dont deserve it!!!!!!!!  |
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Post by donkeydo on Aug 26, 2009 21:22:46 GMT
I'll have another go tomoro. Havent really got £88 to spare as need a couple of nice girths! LOL
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Post by nici on Aug 26, 2009 21:49:28 GMT
I work in IT and am pretty PC literate, although am not particularly technical. I've installed broadband twice at home (2 different ISPs over different time periods) and have never had a problem. So when my mum signed up for BT Broadband, I volunteered happily to go and help her set it all up... What a nightmare!!!! It took most of a weekend, and a 2 hour call to the BT helpdesk before we finally got it all working  We got there in the end, and the helpdesk call was free so worth persevering. It was hard going though, and definitely required a reasonable familiarity with PCs - my mum, bless her, would never have managed on her own, and she'd only had her very first PC for a couple of weeks. |
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Post by brindlerainbow on Aug 27, 2009 7:34:00 GMT
BT make it hard so people need to call them out for £88.Schemeing sods!!!!!
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Post by victoria (highhill) on Aug 27, 2009 8:06:48 GMT
well at least you've got yours. I've been waiting for Virgin broadband since mid May !!! Apparently we are too far away fom tel exchange to have normal broadband so having it with virgin but through BT phone line, but they say phone line is not a good enough line so have to be updated. Aaargh! House is only 6 years old with new phone line - how can it need updating !!!
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Post by donkeydo on Aug 27, 2009 15:19:31 GMT
Woohoo I've done it!!! It took me a couple of hrs but was really simple when I put the router in the right hole!!! LOL Had a little disagreement with the lady on the end of the phone at BT. I told her I'm not thick you know she spoke to me as if I was simple. Saved myself £88 so can get those girths now!!
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Post by Balvenie on Aug 27, 2009 21:00:26 GMT
Woohoo I've done it!!! It took me a couple of hrs but was really simple when I put the router in the right hole!!! LOL Had a little disagreement with the lady on the end of the phone at BT. I told her I'm not thick you know she spoke to me as if I was simple. Saved myself £88 so can get those girths now!! Donkeydo, you are clever! I got elf to do mine!!! |
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Post by donkeydo on Aug 28, 2009 6:25:20 GMT
I'm not very technical minded but I don't like anything to beat me. Have sent my bill of £88 to OH. I'll send you my new email
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Post by brindlerainbow on Aug 28, 2009 7:59:38 GMT
Ha you outsmarted BT!!!! serve them right |
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Post by donkeydo on Aug 28, 2009 9:15:30 GMT
Yep! And if I'm lucky OH will pay up the £88 aswell as he got us kicked off AOL!
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zac
Junior Member
Posts: 154
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Post by zac on Aug 28, 2009 10:24:20 GMT
WELL DONE. X
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Post by wendbarry1 on Oct 3, 2009 23:27:15 GMT
I stuck with it, and eventually managed it, but then sacked them off and got free broadband with my orange contract, £15 a month, mobile and broadband. What package is that? Is the service good?? |
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We got there in the end, and the helpdesk call was free so worth persevering. It was hard going though, and definitely required a reasonable familiarity with PCs - my mum, bless her, would never have managed on her own, and she'd only had her very first PC for a couple of weeks.
