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Post by tuppence on Oct 20, 2009 14:26:31 GMT
What have Brightwell's said? They make such a big fuss about needing the right pass-out paper work, to get horses off site. In fact I can believe this has happened. I bought a horse at Ascot. It was put into the wrong stable and it took me an hour (including some very choice vocabulary to the stable manger) before I could find it.
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Post by monarch123 on Oct 20, 2009 19:29:51 GMT
Put it on New Forest Equine Directory as well they are really good. I will keep an eye out for you and I just feel so sorry for you. He is a lovely pony. Put it on Facebook as well.
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Post by viklady on Oct 20, 2009 20:31:38 GMT
omg what a shame i hope you find him soon
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Post by forester on Oct 20, 2009 20:46:17 GMT
Put it on New Forest Equine Directory as well they are really good. I will keep an eye out for you and I just feel so sorry for you. He is a lovely pony. Put it on Facebook as well. already on NFED and HHW as i put him on there last night.,
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Post by jebediah on Oct 20, 2009 23:40:57 GMT
He is on Stolen Horse Register and details have been circulated through Horsewatch groups He is very distinctive surely someone will spot him. stolenhorseregister.com/
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Post by nffan on Oct 21, 2009 13:55:58 GMT
Has he been found. Brightwells have put a post on Saddlesoap saying he was not stolen was taken in error and being sent to his new owner on the 21st, which is today.
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Post by silkwood on Oct 21, 2009 14:29:15 GMT
lets have the update please
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Post by sageandonion on Oct 21, 2009 14:44:50 GMT
I have just seen the statement from Brightwells on Naybours (copied from Saddlesoap). I have put my opinion on there. Personally I thought the statement from Brightwells was uncalled for, unprofessional and frankly illmannered and rude.
If people don't go on either forum, I shall ask naybours if I may copy it over.
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Post by jazzymac on Oct 21, 2009 14:54:59 GMT
I have just seen the statement from Brightwells on Naybours (copied from Saddlesoap). I have put my opinion on there. Personally I thought the statement from Brightwells was uncalled for, unprofessional and frankly illmannered and rude. If people don't go on either forum, I shall ask naybours if I may copy it over. That will be fine - Jazzymac (Naybours mod)
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Post by sageandonion on Oct 21, 2009 15:33:34 GMT
Copied from naybours
Contrary to all the amazing and totally unfounded comments on various websites the foal, lot number 615 Henfynyw Bailey, has been found and is on 21st October, being transported to its correct buyer’s home.
The foal had unfortunately been removed in error and (not stolen) as we tried to explain to many people during the afternoon and evening on the Sunday of the Cob Sale, we were sure that if given time we would be able to sort the matter out.
We at Brightwells vehemently deny the comments made against us in connection with our security and the capability of the Brightwells’ team on the ground to manage the entry and exit of cobs for the Sale.
We have, over many years, endeavoured to make our security watertight, but as any sensible sane person will realise there can always be unforeseen situations.
We have checked our records over the last 10 years for the Brightwells autumn cob sales where over 9,000 ponies have been handled and on only 2 occasions have ponies been mislaid. The second of these took place this weekend and I am glad to say both were resolved quickly.
To police a sale of this magnitude with the security it needs, as well as endeavouring to please the clients can be very difficult, but of course as always in this life of ours because of the adverse comments placed by a few, the majority will now have to suffer with more extensive pass out checks, less freedom and more time taken leaving the sales area.
The team at Brightwells responsible for the Welsh Pony and Cob business are extremely annoyed and upset at the unproven and incorrect allegations made by anonymous persons. We would like to make it quite clear that if any adverse publicity is directed at Brightwells of an unproven nature this will be dealt with in the strongest manner and if necessary legal action will be taken.
T. C. Court Joint Managing Director Brightwells Limited
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Post by brt on Oct 21, 2009 17:10:38 GMT
How rude!! Where are the humble words that reassure people that something like this won't happen again? How about "sorry the whole of the horse world for putting you all on high alert due to our incompetance" And if you find this offensive, GO SUE ME!!
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Post by seventy8910 on Oct 21, 2009 17:29:21 GMT
How rude!! Where are the humble words that reassure people that something like this won't happen again? How about "sorry the whole of the horse world for putting you all on high alert due to our incompetance" And if you find this offensive, GO SUE ME!! HUMBLE WORDS!!!!!!!!! that will be the day From Brightwells ? in your dreams
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Post by silkwood on Oct 21, 2009 17:47:55 GMT
me too
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Post by forester on Oct 21, 2009 17:48:49 GMT
HOW BLINKING RUDE OF THEM!!!!!!!!!!!!!!!!!!
the mix up would not have happened if they had carried out the correct procedures!!!!!!!
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daisey
Junior Member
Posts: 105
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Post by daisey on Oct 21, 2009 18:28:29 GMT
Only twice !!!!!!!!! Once is too many It is either theft or Human error either would be the fault of Brightwells as procedures should be in place to insure there is no room for error or theft What a bad attitude Brightwells have - One would think they should be reasurring people not threatening them
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Post by ferret on Oct 21, 2009 18:38:43 GMT
glad the pony has been found and is on route to where he belongs
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Post by Julie(luke3) on Oct 21, 2009 19:00:53 GMT
Very glad for the foal and the owner that they are to be reunited ;D.
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Post by columbine on Oct 21, 2009 19:01:21 GMT
How does a foal be unfortunately removed in error!!!? So glad it has found it's rightful home.
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Post by Admin on Oct 21, 2009 19:09:00 GMT
This thread has been locked at the request of the originator.
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Post by Admin on Oct 24, 2009 13:22:51 GMT
The post below is at the request of the thread originator.
I would just like to say a big thank you too everyone who has been so supportive through all this.
Thank you. Emma
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